Welcome to SMG Tech Help. This site was created by the ITS department to assist School of Management faculty, staff and students with School-supported technology and computing resources.

Gadgets

Laptops | Desktops | iPads | Smartphones

How To

Email | Microsoft Office | Mac Software | Training

Faculty: click here for lecture capture information

SMGtools FAQ – Click for details

SMGtools help:
smgtools@bu.edu

For SMG IT support issues, contact the ITS helpdesk:
helpdesk@management.bu.edu
Telephone: 617-353-9858
Location: room 342
Mon – Thurs 8 a.m. to 6 p.m.
Friday 8 a.m. to 5 p.m.

For all other ITĀ support issues, contact the BU IT Help Center:
ithelp@bu.edu
Telephone: 617-353-HELP(4357)
Current Location: 533 Commonwealth Avenue (Kenmore Square)
Location (after January 5th, 2015): 179 Armory Street
Mon – Thurs 9 a.m. to 7 p.m.
Friday 9 a.m. to 6 p.m.
 

Look here for information about our Helpdesk, Online Learning services, PC Support, Computer Labs and more. To the right is a navigation menu for this section of the site; the left menu is page-specific, giving you options relevant to the page topic.